Returns and Refunds

Changed your mind after making a purchase? No worries!

  • Please contact us via to arrange return shipping back to our warehouse

  • Every product that you purchase from Deal Mart comes with a 30-day money back guarantee! We want you to be happy with your purchase.

  • The returning item/s must be in an unused, unopened condition and are 100% suitable for resale

  • Deal Mart is not liable for any item/s lost or damaged during the return transit. Store credit or a full refund will be issued once the item/s have been accepted into our warehouse

Return shipping fees is at the buyer’s expense and will not be included in a refund or store credit


    Received a faulty/damaged item?

    • Please contact us via to provide details of the faulty item/s or part/s

    • A Full refund will be issued including paid shipping with proof of purchase upon approval

    • We will NOT accept any returned item/s without approval from our customer service team

    • The faulty product/s are required to be returned back to our warehouse within 7 days after approval

    • Please note that if you have damaged or disposed the original packaging or have not included the accessories that originally came with the product, only a partial refund will be given

        Warranties and guarantees

        • Please contact us via to lodge a warranty claim

        • Deal Mart offers a minimum 12-month return to base warranty for all its customers to ensure that you get nothing less than the best

        • All items returned, if any, for repair, are solely at the buyer’s expense

        • All parts requested to be sent to the consumer, if any, will be delivered free of charge

          Warranty does not cover;

          • Consumable parts, e.g. rubber parts

          • Unauthorised repairs or modifications

          • Misuse or incorrect assembly, abuse

          • Any accessories, that may come along with a certain product

          • Bonus gifts or deals, that may come along with a particular product

          • Careless storage

          • Commercial use